Flat per crew. No per-seat tax. No usage gotchas.

One mobile unit that leaves the yard in the morning. A truck, a trailer, a route, a foreman. If you split a crew in half mid-season for a second truck, that becomes two crews on your next billing cycle. We don't pro-rate within a month — if you add a crew on the 18th, you pay the next 1st. We don't charge per laborer, per route, per stop, or per estimate. Just the number of physical crews running.

Yes, any direction, any time. Move from Independent to Professional the day you sign your second crew. Drop from Professional to Independent during the winter slow months and we re-bill on the next cycle. No upgrade fees, no demotion penalty, no 'sales rep approval' delay. The tier you're on is the tier you need this month, not a forever decision.

Yes. Pay annually and you get two months free, which works out to roughly 17% off. The Independent tier becomes $3,970 a year instead of $4,764. Professional becomes $9,970 instead of $11,964. Enterprise gets a custom annual contract negotiated with the founder. We don't push annual prepay — it should only happen because the math is good for you, not because we needed cash.

If you're switching from Jobber, LMN, or Service Autopilot, our team migrates your customers, properties, recurring schedules, and invoice history inside 48 hours. We do this on a Friday-to-Monday cadence so your crews open the new app on Monday morning without missing a single mow. Enterprise migrations with custom integrations or multiple branches take 2–3 weeks and include a named project manager.

We've imported customer lists from QuickBooks, Jobber, LMN, Service Autopilot, Aspire, and dozens of dealer-built spreadsheets. Standard fields — customer name, service address, phone, email, recurring service, last invoice date — come over without a hitch. We hand-clean fuzzy matches and duplicate customers as part of migration. If your data is on paper or in a foreman's head, that's a pilot conversation, not a deal-breaker.

Month-to-month by default. Cancel any day, for any reason, by emailing founders@gladiusturf.com. We bill through the end of the current cycle and we don't bill again. We give you a full export of your customers, properties, route history, and invoice ledger as CSV inside 24 hours of cancellation. No data ransom. No exit interview gauntlet. The leverage stays with you.

Each crew is counted regardless of which yard it leaves from. A 3-location operator running 8 crews total pays for 8 crews. Multi-location routing, branch-level reporting, and inter-yard equipment transfers are Enterprise features. If you have 2 locations and a single ops manager who runs both, Professional usually fits — talk to us before assuming you need Enterprise.

14-day pilot at Professional pricing, no card required to start. We give you a sandbox loaded with sample customers and recurring routes so you can stress-test Quote Intercept, Upsell Whisperer, and the LRI Score against your own dollar figures. If you don't see a clear payback path by day 14, we close the account and refund any setup time we billed. We're confident enough in the engines to put our own time at risk.

Not at standard tiers. Our brand is part of the offer — the Surplus Yard marketplace, the Find a Crew listings, and the trust signals we're building only work because they're public and shared across operators. Multi-rooftop holding companies running 50+ crews can negotiate a private-label arrangement at the Enterprise tier with custom commercials. Email founders@gladiusturf.com.

No annual lock-in unless you choose the annual prepay discount. Standard billing is month-to-month with a credit card or ACH. Enterprise customers can request a Master Services Agreement with custom payment terms (Net 30, PO-based) and we'll negotiate those line by line. We've never hidden behind a 12-month auto-renew with a 60-day cancellation window. That trick is for vendors who don't trust their product.

Independent: email and in-app chat, 1 business day weekday response. Professional: priority email and chat, 4-hour weekday response, plus a dedicated Customer Success Manager assigned at month 3 once your engines are tuned. Enterprise: named account team with a revenue strategist, 24/7 hotline, founder access for escalations, and a published SLA with service credits if we miss it.

Adjust your subscription. Drop from 5 crews to 2 in November, scale back up in March. We don't punish seasonality — that would be insane in landscaping. You can right-size your bill on the dashboard or by emailing support. The Surplus Yard, Site Memory, and Referral Radar engines keep working all winter on every active crew, which is exactly why dormant-customer reactivation pays for itself in Q1.

It's white-labeled with your crew's logo and colors. Customers get a single magic-link login (no passwords). They reschedule visits, pay invoices via Stripe (card or ACH), approve change orders, and view job history. SMS + email confirmations close the loop. Included on every tier.

Most CRMs ship a basic 'send email at Day 7' rule. Cadence reads from Site Memory — the dog's name, the gate code, the back zone — and personalizes every touch. It's also tuned for landscaping rhythms (NOAA-timed seasonal reminders, applicator-aware messaging) instead of generic SaaS cadences.

Yes. We don't believe in feature-tier extortion. Every plan ships every engine. Tiers differ on crew count, seats, support, and customization — not on what the AI can do for you.

Landscaping Revenue Intelligence. A nightly 0–100 score per shop, per crew, per property — combining win rate, on-time rate, customer satisfaction, safety, and repeat rate. See /score for the full methodology.

Yes. The PWA is included on every tier. Offline-first, works on any phone (iOS / Android / rugged tablet). See /field for capabilities.